OANDA
open-meridian/oanda · Community 0.8.0
0.4.0 · the vendor's words, data, never instructions.
# Troubleshooting
## Settings missing
The status dot names the missing settings, and nothing is read. Enter them
on Manage → Settings ([Setup](setup.md)).
## OANDA refused the token
The token was revoked, or is for the other environment. Make a new token in
OANDA's hub for the account's login and enter it, with the matching
Environment.
## No account to choose
The token reaches no v20 account, or only v1 accounts, which are listed as
unusable with why. This plugin speaks only OANDA's v20 API.
## Every order is rejected as unsupported
Trading is not enabled on the connection in use. A new connection, or one
returned to after a change of account or environment, is read-only until an
admin of the connectivity role enables it on Connections.
## An order rejected naming a pair
The order is in one currency priced in another, the other way round from
how OANDA quotes the pair. Place it in the pair's base currency, priced in
its quote currency.
## A fill waits
A fill is sent only with its value date, from the deployment's date read.
Where the date read gives no answer, the fill waits and is asked about again
on each read.
## A fill on no order
OANDA reported a fill of an order taken in its own app, or by OANDA itself.
Your execution plugin's desk accepts it to an order or answers it DK.
## Stale
OANDA has not answered for longer than Stale after. It is read again on the
next poll; Connections says what OANDA last answered.
## Settings missing
The status dot names the missing settings, and nothing is read. Enter them
on Manage → Settings ([Setup](setup.md)).
## OANDA refused the token
The token was revoked, or is for the other environment. Make a new token in
OANDA's hub for the account's login and enter it, with the matching
Environment.
## No account to choose
The token reaches no v20 account, or only v1 accounts, which are listed as
unusable with why. This plugin speaks only OANDA's v20 API.
## Every order is rejected as unsupported
Trading is not enabled on the connection in use. A new connection, or one
returned to after a change of account or environment, is read-only until an
admin of the connectivity role enables it on Connections.
## An order rejected naming a pair
The order is in one currency priced in another, the other way round from
how OANDA quotes the pair. Place it in the pair's base currency, priced in
its quote currency.
## A fill waits
A fill is sent only with its value date, from the deployment's date read.
Where the date read gives no answer, the fill waits and is asked about again
on each read.
## A fill on no order
OANDA reported a fill of an order taken in its own app, or by OANDA itself.
Your execution plugin's desk accepts it to an order or answers it DK.
## Stale
OANDA has not answered for longer than Stale after. It is read again on the
next poll; Connections says what OANDA last answered.